Clarizen Helps Communication Company Manage & Freeing Up Time for Innovation

Bezeq International (Bezeqint) had selected Clarizen Project Software to present project management softwareservices for its Engineering Technologies Department. Bezeq International is Israel's largest Internet Service Provider. The company gives communications solutions such as Net, international telephony, Organizational Inland, IT, hosting, data communications and details security.

Amir Addad the Director of Engineering Technologies at Bezeq International explains why they decide on Clarizen project management software.

The technologies unit in Bezeq International consists of 5 departments. The Engineering Technologies department at Bezeqint handles projects such as upgrading the network and building new services to sell to enterprise or residential subscribers.

About six months ago the Engineering Technologies unit skilled a technical setback that was only resolved when the team rolled-back to a earlier version of the service. This inci dent led Amir to rethink the way the unit was handling its projects and delivering them to their clients. Amir made the decision that the unit required to generate a project management methodology and discover the proper project management software to enable prevent long term technical mistakes.

At initial, Amir decided to formulate his personal function methodology for the team. He also tried working with project software|software such as Excel or MS Project, but realized that both fell brief of his needs. Amir explains,

"Our projects had 3 various time sets: organization, engineering and IT. Simply because every little thing we do is interconnected across departments I realized that I wouldn't be able to do this on an Excel sheet. Also, with MS Project the major difficulty was the gantt view once it was set up, there just wasn't very much else we could truly do with it. We required some thing far more."


When searching for a project ma nagement software Amir had the following criteria: an onlin software (no client installation) and some thing that would assistance the resources' current function strategies (no additional overhead). Immediately after a brief on the web search, Amir observed Clarizen Project Software and started out to explore the free demo.
"I rapidly realized that Clarizen project software matched our requirements perfectly: it permits sources to interact via e-mail only and it also enables project transparency for project stakeholders with out the will need for licenses. These two things caught my focus, and I believed: this is specifically what we're hunting for."


Amir had his team examine Clarizen's business standing as properly as do an in depth critique of the item. A lot was at stake and Amir essential to hit the ground running with a dependable and robust resolution. The team members checked and came back with their suggestions saying that Clarizen Project Solutions is deemed a single of the market place leaders in project management. That confirmed his initial impression of Clarizen and Amir easily convinced the management team to invest in licenses for all the project managers and Senior VPs. In addition to these who have a full license, twice as a lot of sources are also operati ng with the technique via e-mail-only licenses.

In several cases when individuals implement Clarizen inside their organization, they are usually replacing a failed project management software currently in location. In Amir's situation, he needed to integrate not only a new project management software program, but also a new project management function course of action a method new for each team members and leaders alike.

"We had the challenge of rethinking our operate methodology and transforming our engineers into project managers. This meant taking a thing that wasn't run as a project and turning it into a thing that would be very much far more systematic."


The new project management software was nicely-received and in a quite short period of time. Component of the implementation approach included instruction meetings and sessions with departments that were involved with the projects. Also, a lot of perform was conducted with the eng ineers-turned project managers who had been not utilized to managing a project and managing folks outside of their department.

The process is nonetheless new and the managers and sources are nonetheless mastering how to use all the characteristics and tools, but with Clarizen in place Amir has committed his team to the following objectives for 2011:


1. Delivering projects bug-cost-free and with zero problems.

two. Cutting project time and delivery.

3. Escalating capability per project manager from 1-two simultaneous projects to 4-5 simultaneous projects.

four. Freeing up time for engineers to concentrate on their engineering work.


With Clarizen project software Amir hopes that an optimized project management schedule will open up much more time for his engineers to continue to produce.

"With Clarizen project software we want to get back to exactly where we had been prior to individuals s tarted to handle their projects: we want to have it so that the project management itself is automatic and doesn't take considerably overhead so that our engineers can continue to innovate. Clarizen is the tool to support us get there."

Bezeq International (Bezeqint) is Israel's biggest Internet Service Provider. The organization presents communications options including World wide web, international telephony, Organizational Inland, IT, hosting, information communications and facts security.