The first personal computers were made available in the 1970s and were so simplistic that they were sold in kits, which could simply be put together by the consumer. The famous Apple-1 was the first personal computer to come with a totally assembled circuit board. On the other hand, one still had to provide a case, power supply, keyboard, and display for their Apple-1. When comparing today's personal computers to the first models, one can see how advanced computer technology has developed into over a short period of time. For example, gigabytes, MP3's, AVI's, USB's, UPS's and dual cores are terms that never existed in the 1970s, but are all common terms today when discussing computer technology. When today's computers become damaged, a pc repairs Guildford firm that specializes in PC repair and IT consulting in Guildford, surrey can help one understand what went wrong with their complex machine, how it will be fixed and maintenance tips.
Computer manufacturers do not work with consumers on a personal level when it comes to PC repair. When one sends their damaged computer to its manufacturer, it requires a mailing charge. Then the common repair time is a couple of weeks to a month. After the repair is made, the consumer then has to wait at least a week before they obtain their computer. The computer manufacturer may only reveal what was repaired in the consumer's copy of the work order or receipt, but will not tell the consumer how the computer failed or how it was repaired. If the consumer calls the manufacturer with questions, they have to get through a hierarchy of employees starting from the bottom.
One blogger on Askville.Amazon.com, said when he contacted HP to troubleshoot one of its computers it took them two hours and then another hour to approve the return. The blogger said it took two weeks before HP sent the repaired computer back to him.
A computer repair company that specializes in pc repairs surrey and IT consulting in Guildford, surrey can offer certified computer technicians who will work with the PC owner one on one at their home or office. This not only allows quicker repairs, but as well gives the PC owner the opportunity to establish rapport with the computer repair firm, allowing an opportunity for discounts and other deals on services. A PC owner has the chance to ask questions about how their computer failed to realize how to avoid it from happening again. For instance, a computer technician from a computer repair company that specializes in PC repair in Guildford, surrey can inform the PC owner what Web sites to avoid preventing the downloading of adware, spyware and viruses to keep their computer performance at optimal level after the repair is made. A computer technician from this type of firm can notify a PC owner to use surge protectors to prevent electrical damage after replacement of the damaged part.
As computers are complex machines a lot more can go wrong with them other than virus infection and electrical damage. A computer repair company specializing in pc repairs surrey and IT consulting in Guildford, surrey can get to know the PC owner and their computer habits, since its computer technicians are able to work with the consumer on a personal level. This means the firm will know what maintenance tips to inform the consumer to keep their computer running for a long time and to save them money.
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