Friday, March 30, 2012

Software Telemarketing: How Software Lead Generation and Software Appointments Wor - Marketing - Telemarketing

Using software telemarketing as a means to generate an increase in sales is an effective course of action to take if you want to see improvements in your marketing campaign. These tactics are employed by many companies all over the world, even being made use of by some leading IT companies. Software telemarketing can be used to generate software sales leads and for doing software appointments with prospect companies one can hope to make a sale to. But as effective as it seems and sounds, one should at least know how telemarketing works and what it can do for software companies to increase sales.

IT companies do an assortment of tasks to cater to their clients, some of them being software development and the creation of ERP and CRM systems. Another service is to provide full IT infrastructure analysis and helping those companies to improve upon their system, or even WAN optimization. Through telemarketing, especially when it comes to software sales, one can increase their sales through telemarketing services such as lead generation and appointment setting.

This is how these two services work:

Software Lead Generation - Software lead works just the same way as regular lead generation however it is done to cater to increase the chances of finding prospect companies that are more likely to purchase software. Software telemarketers use data such as which industry the company that employs them makes their highest number of sales and which contact persons they are trying to reach within companies their employer targets. They also base who they contact on which areas of industry their employer targets for their products and services. Although they may be other factors, these are some of the most basic used criteria for generating software sales leads. After acquiring the needed data, these telemarketers then proceed to making their calls and getting in contact with the needed people such as IT managers. After contact has been made with the designated contact person, they then ask questions that would lead to knowing whether the prospect company falls under all the req uirements of the respective company that employs the telemarketers. They also make sure to know whether the prospect company would be interested in such IT products and services. After all the pertinent information has been recorded, those contacted and who meet all the criteria can then be designated as software sales leads.

Software Appointments/ Appointment Setting - After enough leads are generated, setting up appointments for software sales can then be done. Using the data recorded on each lead, software telemarketers make contact with the designated contact people within the company. They will usually ask qualifying questions to see if the prospect company still falls under the needed criteria and then the telemarketers proceed to giving a basic rundown of what the company they represent does. If all goes well, an appointment can be set and the company that employed software telemarketing services can then proceed to sending out a representative to deal with the rest of the sales process.

Basically, these are how these two software telemarketing services work. Paired together, these two are more than capable of increasing the amount of sales a software or IT company makes.



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